Standalone Acai App

Standalone Acai App

AI power — no omnichannel/CRM required.

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Empower Agents. No platform migration needed.

Not every travel business uses a full omnichannel/CRM or contact center platform — and with Acai, you don’t have to.

The Standalone Acai App brings all the capabilities of the AI Supervisor and AI Agent into a simple, modern interface that works right alongside tools your team already uses — like Outlook, or Gmail.
Expert guidance, just a message away.

All Your AI Helpers, One Click Away

With the Acai App, your agents can chat directly with the right AI expert — just like messaging a colleague. Each AI Helper is trained on real-world travel data, GDS logic, airline policies, and operational procedures — so even non-GDS-trained agents can handle complex queries confidently.
Need to cancel a ticket, or unsure about refund rules? Ask the GDS AI Helper.
Need to understand a infant policy for a remote LCC? Ask the Supplier AI Helper
Need help navigate a complex travel policy and operating procedure? Ask the Process Helper
Complex tasks, simple conversations.

No GDS Training? No Problem.

With the Acai App, even agents who have never touched a GDS can resolve complex airline queries — confidently and compliantly.
Type what you need — the AI handles the GDS.

Agents can cancel, rebook, or modify trips just by chatting. The GDS AI Helper performs the actions behind the scenes.

Instant Fare Rule Explanations

Understand complex fares in under 2 minutes.
‍No more deciphering tariff codes — the AI reads fare rules and summarizes penalties and options clearly.

Step-by-Step GDS Guidance

Ask how to do anything — get a guided walkthrough.
‍From ticket exchanges to queueing, the AI delivers personalized GDS instructions for any task.

From zero to hero - instanstly.

Smart. Fast. No Training Required.

The Standalone Acai App delivers the power of a travel-trained AI agent — no CRM, no GDS training, no steep learning curve.

Save Time: Reduce Average Handling Time (AHT) by letting the AI do the heavy lifting

Faster Replies: The Acai AI Agent prepares accurate, context-aware responses — your agents simply review and paste them into Outlook or Gmail

Empower Every Agent: Turn junior or non-GDS-trained staff into confident frontline responders, without months of training

Deliver excellence with Acai

AHT Reduction
5
1
2
3
4
5
6
7
8
9
1
2
3
4
5
6
7
8
0
1
2
3
1
2
%

With AI agent assistance

Avg CSAT
9
1
2
3
4
5
6
7
8
9
1
2
3
4
5
6
7
8
8
1
2
3
4
5
6
7
8
1
2
3
4
5
6
7
%

From AI agent automatic deflection

Routing Accuracy
9
1
2
3
4
1
2
3
7
2
3
4
5
6
7
8
9
0
1
2
3
4
5
6
7
8
9
%

On email and chat to appropriate agent group

Ready to supercharge your agents?

Get In Touch!
Get In Touch!