API 2.0

The SuperAgent API

One endpoint. Unlimited power.

Contact sales
Contact sales
Curve
One API. Endless use cases.

One endpoint for any response type

SuperAgent doesn’t just connect systems — it communicates intelligently across roles and formats.
Talk Like an Agent

SuperAgent can speak directly to your travelers, replying as a friendly, empathetic agent via email, chat, or even WhatsApp — always with context and tone aligned to your brand.

Talk Like a Supervisor

Need guidance on a complex fare rule or a second opinion on refund logic? SuperAgent assists your agents like a veteran supervisor, providing advice, validation, and alternative options in real time.

Send Back Structured JSON

Prefer to keep the UI and voice yours? SuperAgent can return structured data in clean JSON to power your workflows or UIs.

Reads, writes and thinks in GDS.

One endpoint for all skills

SuperAgent connects seamlessly with your GDS/PSS, enabling powerful automations through a single, smart API. It performs both read and write operations in your GDS/PSS with human-like intelligence across the travel tech stack.
Changes and cancelltions

You can pass a message like:“I need to cancel PNR: AV76YB”.
‍SuperAgent automatically identifies the right PCC, OID, or context and executes the required operations in the GDS — including retrieving fare rules, checking penalties, and canceling or reissuing tickets based on airline policies.

Airline policies & informations

Need baggage allowance for a pet, name correction rules, or refundability info for a specific PNR?SuperAgent understand the PNR, retrieves and interprets up-to-date airline policies across all carriers

GDS manuals & tech support

SuperAgent helps resolve any GDS issue or issue with other platform you use, and provides step-by-step help — just like your best agent or trainer would.

Build with our API 2.0

Everything you need to connect, fetch, and build. Start connecting with our API 2.0 today.
View API Docs
View API Docs

Deliver excellence with Acai

AHT Reduction
5
1
2
3
4
5
6
7
8
9
1
2
3
4
5
6
7
8
0
1
2
3
1
2
%

With AI agent assistance

Avg CSAT
9
1
2
3
4
5
6
7
8
9
1
2
3
4
5
6
7
8
8
1
2
3
4
5
6
7
8
1
2
3
4
5
6
7
%

From AI agent automatic deflection

Routing Accuracy
9
1
2
3
4
1
2
3
7
2
3
4
5
6
7
8
9
0
1
2
3
4
5
6
7
8
9
%

On email and chat to appropriate agent group

Ready to supercharge your agents?

Get In Touch!
Get In Touch!