Deploy non GDS-/PSS-trained agents

Cut costs by deploying non GDS-/PSS-trained agents

Our AI Travel Agent enables agents who are not trained in the GDS and PSS to perform most actions without knowing their commands
Contact Sales
Contact Sales

Navigating today's most pressing industry challenges

Shortage of qualified agents
Finding tech-savvy, highly experienced travel agents is near impossible and costly
Lengthy and painstaking training process
Training new hires to handle complex travel queries, learn GDS commands and stay up-to-date on every supplier policy is expensive
High cost to maintain operations
Fragmented systems and technologies have created increased complexity and higher volumes of routine inquiries to your most valuable agents, inflating operational costs

Prepare for the future with a new workforce setup

Simplify your work

Let our AI execute GDS commands and analyze fare rules for you

Most changes and cancellation queries do not result in a revenue transaction. Empower your human agent with AI that understands complex fare rules in less than a minute, so that you can quickly and effectively bounce the case away

Work with any kind of PNR: Partially flown, multi-passenger, multi-segment, multi-carrier, no show's and more

Connect to all GDS/PSS and leading aggregators

Have agents type in their native language — our AI Travel Agent can translate and work with over 85 languages

Reduce AHT by over 55% for cancellations and 15% for exchanges

Reduce in-house agent workloads

Let AI not only execute commands, but finalize changes and cancellations too

Our AI Travel Agent can execute changes and cancellations into your GDS/PSS from start to finish. It translates any language your in-house agents speak into GDS/PSS commands  

The AI also checks, file finishes, and/or places the PNR in the right queue

Work with any kind of PNR: Partially flown, multi-passenger, multi-segment, multi-carrier, no show's and more


Connect to all GDS/PSS and leading aggregators

Reduce AHT by up to 75% for cancellations and 65% for exchanges

Expertise on demand

Let AI train and guide your agents on GDS/PSS commands

Like having a senior agent always ready to help your team with anything that arises, our AI Travel Agent can:

Easily help new hires or agents learn how to debug GDS errors, ask for commands and seek knowledge to get up to speed quickly

Alleviate your agents' pain of switching GDS

Help your agents in crisis mode: Multi GDS? In emergencies, quickly put all of your agents on all GDS; we help figure out the rest

Real advantages for your business

Train your agents faster

Accelerate onboarding and quickly get agents productive and knowledgeable about GDS, supplier information and more

Reduce operational cost

Let AI fill in skills gaps, automate queries and reduce the need for GDS-specific agents, lowering your overall costs

Remove hiring bottlenecks

By removing traditional barriers such as GDS knowledge, you can hire from a bigger pool of agents across countries, languages and capabilities

Ready to start your journey towards call center AI transformation?

Get In Touch!
Get In Touch!